Aldi Return Policy – How Does It Work?
ALDI, being so confident in their exclusive items, goes the step beyond the best return policies we’ve ever met!
Aldi Came up with the “Twice as Nice Guarantee” policy, a real breakthrough in the customer service perception.
So, What is The Aldi’s “Twice as Nice Guarantee”?
If for any reason you are not 100% satisfied with the quality of any Aldi’s product, Aldi will both:
- Replace the product
- Refund your money
As simple as that!
There is one condition though for this to take place:
To receive the “Twice as Nice Guarantee”, the item’s packaging, as well as any unused product, must be returned to the local ALDI store manager.
Are There Exceptions to the Aldi Return Policy?
Yes.
Here are the exceptions:
According to Aldi return policy, the “Twice as Nice Guarantee” does not apply to the following:
- Non food ALDI Find items.
- Alcohol products.
- National brands.
How Many Days Do I have To Return Computer/Electronics Products To Aldi?
According to Aldi return policy, you may return the computer and other electronic products within a 90 days period from the purchase date.
Please note:
In order to make sure that you will not experience issues upon returning your products, it is important that the products will be returned including all contents and in the original product packaging.
Please note that a receipt is required to receive a refund in the original form of payment. Customers who do not provide a receipt will receive an ALDI Merchandise Credit gift card equal to the current retail price of the returned item.
I Can’t find My Proof Of Purchase. What Do I Do?
According to Aldi return policy, a receipt is needed in order to receive a refund in your original form of payment.
If you can’t find your receipt, you will still get your refund.
The only difference is that you will receive an ALDI Merchandise Credit gift card, which is equal to the current price of your returned item.
I Purchased an Item and I Changed My Mind. What do I do?
No issue.
Many ALDI exclusive brands are covered by the Aldi “Twice as Nice Guarantee”, and Aldi will gladly replace it and also refund you.
You will need to bring the package, bring any unused portion of your product with it, and bring your invoice (or any proof of purchase) to the ALDI store near you.
Aldi will issue a refund and a replacement for you.
(Don’t forget to take a look into the exceptions to the Aldi return policy, as mentioned above:
The Aldi ‘Twice as Nice Guarantee” does not apply to non-food ALDI Find items, alcohol, or national brands.)
Can I Return The Alcohol I Bought To Aldi?
Here’s the thing:
The return of alcohol is subject to local regulations.
Therefore, it may not be accepted at all of Aldi stores.
If you wish to return Alcohol to Aldi, it’s better that you look into the Aldi store locations list, and having your proof of purchase with you – ask to speak to the manager for further guidance.
How Do I Submit a Complaint About an Item I Purchased?
If you are not happy with a product you purchased at Aldi, you can easily submit your complaint by visiting the Contact Us page and filling the form with all the required details.
I Was Charged The Wrong Price for my Product. How Can You Fix That?
According to Aldi Return Policy, in case you were wrongly charged you should bring your proof of purchase (receipt) to the store at your earliest convenience, and ask to speak with a manager.
The store staff will be happy to look into the receipt and solve your issue.
Aldi Return Policy During Corona:
Aldi did change the return policy during the pandemic, and the Twice As Nice Guarantee Policy might be suspended. Due to changes taking place in various locations worldwide, it is recommended that you check with the Aldi store near you before you return your products.
To read about the Cabelas return policy click here